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SWIISH Review Crew

swiish_product_trials

Here at SWIISH, we’re all about evidence-based wellness that works. We are driven to produce only the highest quality products that hit the mark on efficacy, ease and taste – and now we are excited to introduce our brand new SWIISH Review Crew where we’re giving you the opportunity to become one of our SWIISH Insiders and try out one of our top-secret upcoming products.


What’s involved?
The next trial is for a new SWIISH product that will require taking the product (a capsule) once daily for a duration of 3-4 months total.

You will be provided with a free 4-month supply of the product. In addition, you will also receive a complimentary SWIISH product of your choice upon completing the final month of the trial from our selected list of best-sellers to further thank you for your participation.

Aside from sharing with us some basic information before and after the trial, you will also be required to provide us with a quick progress check-in at each 30-day interval. This allows us to gain valuable information in regards to the product and how it’s making you feel.

Trial requirements
We are excited for you to apply to become a SWIISH InsiderPlease note that due to the large volume of applications we will only be able to get back to those that are selected for the trial, and we deeply appreciate all those that put in a request to join. If you are not selected for this particular trial – don’t worry! There will be many more exciting opportunities coming up soon so stay tuned.

Prior to applying for this trial, please ensure that you carefully read the below requirements to ensure you are a suitable candidate. Anyone that does not meet these requirements will not be selected for this particular trial group.

Requirements 

  • You are not currently pregnant/breastfeeding or trying to conceive
  • You do not have a thyroid condition (e.g. Hashimoto's or Graves Disease)
  • You are not allergic to soya bean
  • You do not have a fish/crustacean/marine allergy
Want to register your interest?
Simply email trials@swiish.com.au with the below information:

Full Name
Postal address
Phone number
Email address

*By emailing and registering your interest you confirm that you have read and agree to the Terms And Conditions below and meet the listed requirements to join this trial. 

Terms and conditions
By participating in this trial, you grant us the right to use testimonials, reviews, images or comments in any form.

FREELANCE ONLINE CUSTOMER CARE ASSISTANT

Australia’s leading wellness brand, SWIISH stands for strength. But it also stands for confidence, assuredness and self-worth, for action and empowerment. 

SWIISH supplements are scientifically formulated and carefully created, using the highest-grade ingredients and tested again and again for efficacy. There are no shortcuts, no preservatives, no cheap fillers and no nasties. With key supplements formulated to improve skin glow, hair growth, gut health, sleep, metabolism and energy levels the range is designed to enable everyone to seize each day with a glowing, healthy confidence.

THE ROLE

We are looking for an Online Customer Care Assistant to work approximately 10 hours a week (more during peak times) on a freelance basis. The role is responsible for ensuring a consistently high level of customer service across all platforms, using the brand tone of voice. 

Responsibilities include:

Assisting customers with all enquiries, including but not limited to queries across products, fulfillment and shipping, subscriptions, product recommendations, rewards points, offers and promotions. Responding to customer queries received via email, social media comments, DMs, and phone enquiries in a timely mannerEscalation of any issues regarding order fulfillment or delivery with the relevant parties eg Australia PostTracking any open issues, following up as needed to ensure resolution and closureWorking closely with with the fulfillment team to ensure all orders are shipped without issuePlace orders in Shopify as requested by the co-founders eg competition winners, gifting etc

The successful candidate will possess the following skills and experience:

The ability to confidently use Shopify (essential)Experience using a centralised customer platform such as Gorgias, Zendesk or similar (preferred)Strong written communication skillsThe ability to go the extra mile to ensure customer satisfactionFlexibility to respond to customer queries outside of standard business hours, particularly if the customer needs an answer quickly in order to complete a time-sensitive transaction

This is a rare opportunity to join our team on a freelance basis, and genuinely help make a difference to the lives of our customers and community through their wellness. In turn, you will be provided with a supportive team environment, competitive hourly rate and the flexibility to work from anywhere. As a freelancer, you would need to set up an ABN if you don’t already have one (it’s easy), and invoice us weekly for hours worked.

To apply, please send your application (resume/job history and cover letter) to Maha Corbett via maha@swiish.com.au

Note: Only those candidates selected for an interview will be contacted.